Friends Life Care Member Usage Dashboard
- Total Billed As Of 3/2/25: $1,824.13
Services
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| Member Name or Summary | Date Of Service | Service Received | Total Billed to member | Notes | Feedback |
|---|---|---|---|---|---|
| Inquiries Summary - week of | 12/30/24 | See notes >> | Marilyn Lafferty- onboarded on 1/3; Marilyn need handyman to look at her storm door that needs repair -we are working to coordinate service. | ||
| Inquiries Summary - week of | 1/13/25 | See notes >> | Donald Peloso- inquired about snow removal - we are sourcing. Judy VanNaerssen's care coordinator reached out for possible home cleaning; we reached out to Judy to confirm the details (left message). Boyd Keim- inquired through portal, we reached out to(left a message). Care Coordinator Linda messaged in about helping with fiduciary needs for members, we've responded to gather more information on particular services needed so we can coordinate. | ||
| Marilyn Lafferty | 1/15/25 | Handyman | $182.23 | Eric from EAF Handyman Services will fix storm door (or replace if needed) | Eric did a fine job and his work was meticulous. He had our door repaired quickly and neatly. Thanks for sending Eric our way! And thank you so much for your help, it's good to have someone to rely on when new to the area. I am keeping your number as I am sure I will be back again! |
| Inquiries Summary - week of | 1/20/25 | See notes >> | Elaine Sherman - inquired about transportation.Kris Hare-general inquiry/concierge service overview. Sherrin Hegamin - inquired about home cleaning, transportation, & tech support, we scheduled an onboarding call for 1/30. Katsue Mohler - inquired about tech support, we scheduled an onboarding call for 1/30. | ||
| Inquiries Summary - week of | 1/27/25 | See notes >> | Sherrin Hegamin - inquired about home cleaning, transportation, & tech support, we scheduled an onboarding call for 1/30. Katsue Mohler- inquired about tech support, we scheduled an onboarding call for 1/30. Judy Graham- inquired about help with transportation from FL to PA, needs a private driver to drive her car with her and her dog as passengers. She also needs rental/real estate referral to find housing in PA - we are sourcing for both. Davis & Diane Barnett - their daughter Halima inquired about services for her parents; she may consider meals and laundry. | ||
| Inquiries Summary - week of | 2/3/25 | See notes >> | Tom Sweatt-General inquiry. Sandra Curry- general inquiry on 2/6 through portal, sent follow-up email. Sandra Salveter- inquiry through text, sent response on 2/6. Sally Baldus- portal inquiry on 2/6 about transportation, will call her. Sue Katz- inquired on 2/6 about cost of transportation & meals. Vicky Profy- wanted overview, plans on interior window washing in the spring and possibly interior painting. Ann & Bob Fogarty- sent a text to say they were happy to hear our services were available to them; we responded that we're here to help with any questions. Richard Roden- general inquiry through portal on 2/6, sent follow-up email. Joan Waddell- general inquiry through portal on 2/6, sent follow-up email. Lewis Black- general inquiry by phone on 2/6. Marilyn Ashbrook- General inquiry by phone. Louise and Harold Evans- General inquiry by phone. Beana Gibbens-inquiry for Handyman services for faucet and get basement painted.Thomas Penn-Inquiry for tech support through portal, sent follow-up email 2/5, called 2/6. Barry McDonnell-wanted Handyman or carpenter, Sourcing vendor. Claire Staffieri- inquiry on maintenance through portal, sent follow up email 2/5. Michael Rissinger- sch'd onboarding call for 2/7, interested in home cleaning estimate and tech support as needed. Max (wouldn't give last name)- sent text about in-home massage service, we will source. Ed Holden- visited portal 2/6, sent follow-up email. Walter Boone-Moyer- onboarding call 2/7 for general inquiry of services. Susan Appel- inquired through portal about home maintenance, will call her 2/7. Walter Boone-Moyer- onboarding call 2/7, general overview. Susan Appel- portal inquiry, wants estimate to install shower grab bar, we are sourcing. Michael Breslin- portal inquiry 2/7, sch'd onboarding call for 2/12. Sue Williames- portal inquiry, sch'd onboarding call for 2/13. Richard Haggard- called 2/7, general inquiry about billing. Monica Bodick-General inquiry sent follow up email 2/6. Elizabeth Bein-General inquiry sent follow up email 2/6. Christine Beardmore- General inquiry sent follow up email 2/6. Francie and Steve woodford- General inquiry sent follow up email 2/6. Tom Stanoch-General inquiry called in 2/6. Bea Saxon-General inquiry sent follow up email 2/6. Michelle Rodoletz-inquiry about home cleaning sent follow up email 2/7. Faith Abbey-General inquiry sent follow up email 2/6. Catherine Kerr-general inquiry sent follow up email 2/7. Micheal Shore-general inquiry sent follow-up email 2/7. Connie Gruen-Inquired about home cleaning throuhg portal, sourcing vendor2/7. Nancy Sorkin-General inquiry sent follow up email 2/7. | ||
| Inquiries Summary - week of | 2/10/25 | See notes >> | Jim Kohler- General inquiry called in 2/10. Carol Hagen- General inquiry called 2/10. Carol Rauch- She Needs a handyman to install grab bars( march or april). Reached out by portal, I emailed her 2/10 and we are sourcing a handyman for the area. Mignon Adams- he would like an estimate for a home cleaning. Reached out by portal, I emailed him 2/10 Sourcing vendor. Vendor found 2/10 and I shared the estimate with Mignon via email, waiting on Client to schedule. Irene Crichton - called in to simply provide her information so her name and details were on file. Benita Mukerji and Sanjay Chitale- General inquiry called 2/10. Carol Ann Kell- inquiry about transportation through portal sent follow up email 2/11. Michael Czarniecki- General inquiry by portal, I emailed him 2/11. Lewis Staple- he would like information for a home cleaning and tech support reached out by portal, I emailed him 2/11. FR. Michael Fill- inquiry about transportation and meals through portal sent follow up email 2/11. Betty Steckman- inquiry through the portal. Needs lawn care starting april, would like to get an idea of pricing. Sourcing vendor. Gary Habbersett-General inquiry by portal, sent a follow up email 2/12. Linda Falotico-General inquiry by portal, sent a followup email 2/12. Michael Breslin- call on 2/12, may be interested in meal delivery, shared Mom's menu with him. Sue Williames- onboarding call, she may be interested in meal delivery, we reached out to Mom's to create account for her so we can plan an order. Sue Appel- handyman sourced, she wants to purchase the grab bar before scheduling service. Debora Zelle-inquired about home cleaning, followed up via emial, sourcing vendor. Alan Harvey- his daughter Liz reached out on 2/13 to get an overview of Dorvie services for her dad so she can persuade him to utilize our services. She will have her dad call us if he decides to move forward. Leigh & David Cohen- inquired about installing grab bars in the shower/bathtub; reached out to handyman on 2/14 for an estimate. | ||
| Inquiry summary - week of | 2/17/25 | See notes >> |
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| Claire Staffieri | 2/16/2025 | Plumber | $0.00 | Free estimate with Northeast Philly Handyman - to inspect her pipes. | Scott is impressive. I love his detailed estimate. I like this guy and want to go forward. |
| Judy VanNaerssen | 2/19/25 | Window Cleaning | $0.00 | Free estimate with Rise & Shine | |
| Barry McDonnell | 2/21/25 | Handyman | $0.00 | Free Estimate with Handyman of Northeast Philly | |
| Sue Williames | 2/22/25 | Meal Delivery | $81.40 | Mom's Meals delivery (10 meals) | |
| Vicky Profy | 2/24/25 | Inquiry -Painting | $0.00 | She would like a quote for interior painting of family room and 2 skylight wells in the master bedroom. She will send pics, we will source a provider. | |
| Marcia Comstock | 2/24/25 | Inquiry - Pet Services + Tech Support | $0.00 | We are following up with Marcia for both inquiry requests | |
| Theodore Wray | 2/24/25 | Inquiry- Meal Delivery + Tech Support | $0.00 | We shared pricing and availability for both services 2/24; awaiting member's response | |
| Leslie Breedlove | 2/24/25 | Inquiry-General overview | $0.00 | We followed up with Leslie; sent a general overview of services. | |
| George M. Wohlreich | 2/24/25 | Inquiry-General overview | $0.00 | We followed up with George; sent a general overview of services. | |
| Lonnie Norman | 2/24/25 | Inquiry - Handyman | $0.00 | Onboarding call with Lonnie & Gail, they would like an estimate to replace their front door and storm door; we are sourcing a vendor. | |
| Jean Smith | 2/24/25 | Inquiry - Home Cleaning | $0.00 | Onbarding call with Jean, she would like an estimate for monthly home cleanings; we are connecting with Majic Maids for a quote. | |
| Sandra Asher | 2/24/25 | Inquiry - Meal Delivery | $0.00 | Inquired about meal delivery through the portal; we sent follow up email with details on Mom's Meals. | |
| Catherine Poole | 2/24/25 | Inquiry - Home Cleaning | $0.00 | We shared the cleaning estimate; waiting on member's response. | |
| Barbara Kates | 2/25/25 | Inquiry - Estate Sale | $0.00 | Inquired about estate sales through the portal; we sent follow up email 2/25 to gather additional details for the needed service. | |
| Bill Goulding | 2/25/25 | Inquiry - Transportation | $0.00 | ||
| Mignon Adams | 2/25/25 | Home Cleaning | $200.00 | Home Cleaning with Majic Maids | Mignon is very happy with the service, she said her place is the cleanest its ever been in the last 2 years she has lived there! |
| Beverly Ann GoodFriend | 2/26/25 | Inquiry-member sharing info | $0.00 | Inquiry via portal - member sharing their contact info future service use. | |
| Spencer Lempert | 2/26/25 | Inquiry - Handyman | $0.00 | Inquired about handyman services through the portal; we sent follow up email 2/26 to gather additional details for the needed service. | |
| John Neefe | 2/26/25 | Inquiry-General overview | $0.00 | Onboarding call scheduled on 3/6 with John. | |
| Lucy & Roger Cox | 2/26/25 | Handyman | $248.00 | Rittenhouse Handyman purchased and installed bathroom grab bars. | |
| Claire Staffieri | 2/27/25 | Handyman | $802.00 | Service with Scott from Northeast Philly Handyman to repair rotted wood on roof + install shower faucet + replace window panes | Scott was great and I am happy with the service he provided! |
| Richard Conroy | 2/27/25 | Inquiry - Contractor | $0.00 | Richard may be interested in converting a bathtub into a shower stall, shared his pictures with EAF Remodeling and we are coordinating a consultation visit. | |
| Sally Baldus | 2/28/25 | Inquiry-Transportation | $0.00 | She would like estimates for transporation services to her daughters' home; Sally will send the addresses so we can get an accurate quote. | |
| Leigh & David Cohen | 2/28/25 | Handyman | $310.50 | Service with Scott from Northeast Handyman Services | "Thank you, it was perfect!" |